Last Updated: April 3, 2026

Introduction

Family Solutions Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at https://andreacretirementstrategies.us.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and phone number.

• Insurance-Related Data: Financial information for quotes, annuity planning, and consultations.

• SMS Consent Data: Phone number and explicit consent captured via our website chat widget.

• Usage Data: Information about how you interact with our website.

SMS Consent and Phone Numbers

Family Solutions Center will not share, sell, or rent your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

By providing your phone number and checking the consent box(es) on our website chat widget, you give us your prior express written consent to receive text messages from Family Solutions Center.

Message frequency varies based on your inquiry, insurance quote status, and appointment interactions. We send transactional messages (reminders, follow-ups) and promotional messages only if you have provided separate explicit consent. All messages include clear opt-out instructions.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Description of SMS Use Case

Family Solutions Center sends SMS messages to customers who request insurance quotes or financial consultations through our website chat widget. These messages include transactional updates such as appointment reminders, quote follow-ups, and inquiry responses.

Customers provide explicit consent by submitting an inquiry via chat widget on website. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for assistance.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our insurance consultation and planning services.

• Send customer care and service-related text messages (appointment reminders, quote updates).

• Process insurance applications and respond to inquiries.

• Respond to your support requests and improve our services.

• Deliver marketing promotions (only where explicit consent is provided).

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Our website is SSL-secured, and we use industry-standard encryption for data transmission to protect your nonpublic personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Access your personal information.

• Correct inaccurate data.

• Request deletion of your data.

• Opt-out of SMS communications at any time by replying STOP.

Third-Party Services

We may use trusted third-party service providers (such as CRM and messaging infrastructure) to help us operate our business. These providers are bound by confidentiality obligations and are permitted to use personal information only as necessary to perform services on our behalf. No mobile information will be shared with third parties for their own marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Family Solutions Center

Address: 281 S. Figueroa St, Los Angeles, CA 90022

Email: [email protected]

Phone: +1 323-393-5839

This policy is governed by the laws of the State of California.